Question 1

How far in advance should I book my yacht charter?

Accepted Answer

We recommend booking at least 2-4 weeks in advance, especially during peak season (November to April). For special occasions or larger yachts, booking 6-8 weeks ahead ensures the best availability and allows time for customization of your experience.

Question 2

What is included in the charter price?

Accepted Answer

Our charter prices include the yacht, professional crew, fuel for standard itineraries, basic water sports equipment, safety equipment, and insurance. Food, beverages, marina fees, and additional services can be arranged separately or as part of our all-inclusive packages.

Question 3

Can I modify or cancel my booking?

Accepted Answer

Modifications are possible subject to availability and may incur additional charges. Cancellation policies vary by charter type and timing. We offer flexible cancellation terms with full refund if cancelled 14+ days before departure, 50% refund for 7-14 days, and no refund for cancellations within 7 days.

Question 4

Do you offer all-inclusive packages?

Accepted Answer

Yes, we offer comprehensive all-inclusive packages that include gourmet meals, premium beverages, water sports activities, and additional services. These packages can be customized to your preferences and dietary requirements.

Question 5

Are your yachts safe and properly maintained?

Accepted Answer

Absolutely. All our yachts undergo rigorous safety inspections and maintenance schedules. They are equipped with modern safety equipment, GPS navigation, communication systems, and are operated by licensed, experienced captains and crew members.

Question 6

What happens in case of bad weather?

Accepted Answer

Safety is our top priority. Our experienced captains monitor weather conditions closely. In case of adverse weather, we may modify the itinerary, postpone the trip, or offer a full refund. We maintain constant communication and provide alternative indoor activities when possible.

Question 7

Do I need any special licenses or experience?

Accepted Answer

No special licenses are required for our crewed charters. Our professional crew handles all navigation and yacht operations. For bareboat charters, valid sailing licenses and demonstrated experience are required.

Question 8

What safety equipment is provided?

Accepted Answer

All yachts are equipped with life jackets, life rafts, fire extinguishers, first aid kits, emergency flares, GPS, VHF radio, and emergency beacons. Our crew is trained in safety procedures and emergency response.

Question 9

Can you accommodate special dietary requirements?

Accepted Answer

Yes, our chefs can accommodate various dietary requirements including vegetarian, vegan, gluten-free, kosher, halal, and specific allergies. Please inform us of any requirements when booking so we can prepare accordingly.

Question 10

What water sports activities are available?

Accepted Answer

Our yachts come equipped with snorkeling gear, kayaks, paddleboards, and fishing equipment. Larger yachts may include jet skis, diving equipment, and water slides. Specific equipment varies by yacht - please check individual yacht specifications.

Question 11

Do you provide transportation to/from the marina?

Accepted Answer

We can arrange transportation from major hotels, airports, or other locations for an additional fee. Our concierge team can coordinate transfers, helicopter transport, or private car services based on your preferences.

Question 12

Can you arrange special celebrations onboard?

Accepted Answer

Absolutely! We specialize in creating memorable celebrations including birthdays, anniversaries, proposals, and corporate events. Our team can arrange decorations, special menus, entertainment, and photography services.

Question 13

Which destinations do you cover?

Accepted Answer

We operate throughout Thailand's most beautiful coastal areas including Phuket, Koh Samui, Krabi, Koh Phi Phi, Pattaya, and Koh Tao. Each destination offers unique experiences from pristine beaches to vibrant coral reefs.

Question 14

Can I customize my itinerary?

Accepted Answer

Yes, all itineraries can be customized to your preferences. Our experienced team will work with you to create the perfect route based on your interests, time constraints, and desired activities while considering weather and sea conditions.

Question 15

What is the best time to visit Thailand for yacht charters?

Accepted Answer

The optimal season is November to April with calm seas, clear skies, and minimal rainfall. May to October is monsoon season with higher waves and frequent rain, though some areas remain accessible with modified itineraries.

Question 16

How long are typical charter durations?

Accepted Answer

We offer flexible durations from half-day (4 hours) to multi-week expeditions. Popular options include full-day charters (8 hours), overnight trips, 3-day weekends, and week-long adventures. Custom durations are available upon request.

Question 17

How is pricing determined?

Accepted Answer

Pricing depends on yacht size, charter duration, season, destination, and included services. Peak season (December-March) has higher rates. We provide transparent pricing with no hidden fees and can create custom packages to fit your budget.

Question 18

What payment methods do you accept?

Accepted Answer

We accept major credit cards, bank transfers, and cash payments. A deposit (typically 30-50%) is required to secure your booking, with the balance due before departure. Payment plans can be arranged for longer charters.

Question 19

Are there additional fees I should know about?

Accepted Answer

Additional fees may include marina fees, fuel surcharges for extended itineraries, crew gratuities (typically 10-15%), and optional services like catering, beverages, or special equipment. All potential fees are disclosed upfront.

Question 20

Do you offer group discounts?

Accepted Answer

Yes, we offer attractive group discounts for larger parties, corporate events, and repeat customers. Multi-day charters and off-season bookings also qualify for special rates. Contact us for customized group pricing.

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